What to expect on moving day

When the big day finally arrives, here’s a general idea of what will happen.

  • If you ordered packing, a team of specially-trained packers will arrive on or before loading day,depending on how much packing needs to be done.
  • Before loading, the driver will protect your home and its contents by laying floor runnersover carpets and flooring and by padding banisters and doorways
  • The driver will prepare a detailed inventory of the items to be moved. You should accompanythe driver during this process, pointing out any special concerns or handling considerations
  • You and the driver will both sign the report to acknowledge the items loaded and their condition. Youwill receive a copy for use at your destination
  • All cartons and furniture to be moved are recorded, numbered, and color-coded
  • Most furniture, as well as items that can scratch or cause damage, will be protectedwith stretch wrap or cloth padding
  • The driver will ask you to sign a bill of lading that confirms services performed,pickup and delivery schedules, and the protection plan you’ve selected. It also serves asthe contract that authorizes shipment and agreement to pay for the services performed
  • After loading, walk through your house with the dirver to make sure nothing has been overlooked
  • If you can’t be at your home during loading, you must arrange for a responsible person to bepresent to act on your behalf